If you’re moving, hiring a professional moving company is the best way to ensure your belongings reach their new destination safely. It’s also an excellent option for minimising stress during the moving process.
When choosing a moving company Adelaide, be sure to check their credentials and reviews. It will help you make the right decision.
Check Their Credentials
When you hire a moving company, you must ensure they have the proper credentials. It can include a licensed and insured business, customer service, experience, and more.
The company should have a clean, updated website that easily navigates through contact information, past and current customer reviews, and services offered. It should also provide information about their insurance and physical address.
Typically, an excellent moving company Adelaide will charge by weight and mileage to ensure that their pricing is fair and equitable. But you should be aware that a low-quality or fraudulent company might exploit unassuming customers by offering prices that seem too good to be true.
It’s also important to ask about the cancellation policy of a moving company before you book them. Many movers have flexible cancellation policies, but some may require you to pay in advance. It can be a massive pain if you hurry to move your belongings.
The best way to ensure that you’re hiring a reputable company is to get referrals from friends and family, read online reviews, and make sure they are appropriately licensed and insured. You should also check to see if they are bonded. This additional layer of insurance protects your goods and belongings from damage during transit.
Ask for Referrals
Asking for referrals is critical to a moving company’s marketing strategy. It’s not only a great way to attract new customers, but it also helps retain current clients.
The best way to approach this is to list the people you have worked with in the past and see if any of them have good relationships with others who could benefit from your services. These people will likely already have a positive impression of your company and will be able to recommend you to others without any issues.
Another place to ask for referrals is through your local business community. Many people in these groups have similar interests or businesses and are often willing to help other companies in exchange for mutual benefits.
You can also send an email asking for referrals to anyone in your network who might be a potential customer or referral source. It might be a customer or client that has recently used your services, someone looking to hire movers for the first time, or even a family friend.
If you’re sending a referral email, keep the tone friendly and respectful. Avoid being pushy or sales-y with it, as this can lead to a wrong impression.
Always show your appreciation for referrals and let them know that you’re happy to help them in any way. It will encourage them to do the same for you.
It’s also a good idea to follow up with your referrers after the move and let them know you’re happy with their service. If you do this regularly, it’ll feel natural to ask for a referral when the time comes.
Once you’ve crafted an email template, you can send it to your customers and others in your network. Just proofread it carefully so that you don’t send out a message that makes your recipient feel awkward or embarrassed about giving you their referral. It can happen if you misspell their name or include incorrect information.
Ask for Proof of Insurance
If you’re moving into a new apartment or condo, the building management will likely ask that your moving company submit a Certificate of Insurance (COI). COIs are legal documents that protect you and your belongings in the event of damage during the move. They also ensure that the movers you’ve chosen are reputable and insured.
Some movers automatically apply limited liability insurance to your items, usually at $0.60 per pound. However, more coverage is needed for items of higher value so that you can add more insurance for an additional fee. If you opt for this option, you should understand your policy’s limitations and what you can and cannot do to help ensure that you have the most coverage possible.
Another common reason to hire a moving company with insurance is that it can help reduce your risk of having your items stolen or damaged during the move. For example, if a piece of your furniture gets lost during the move, the moving company should replace it or pay you for the amount it is worth based on your contract.
Moreover, if you have any unique or delicate items that require more care, such as a piano, hot tub, car, or safe, your mover should be able to provide you with additional insurance to protect them. You’ll also want to check with your state regulations about what professional movers require types and amounts of coverage.
Finally, while you don’t need to show proof of insurance to law enforcement in most states, keeping a physical copy with you is always a good idea. This way, you can always show it if you’re stopped by a law enforcement officer or the insurance company for any reason.